Shipping & Returns

We want you to absolutely love your jewelry! If for any reason you're not completely satisfied with your purchase, we're happy to help.

That said, we're pretty flexible! If you have a special situation, just reach out and let us know what's going on. We'll always do our best to help!

Returns & Refunds

We accept returns within 14 days of delivery for a full refund to your original payment method.

To qualify for a return, all jewelry must be:

  • Unworn, unused, and in its original condition.
  • Returned in its original packaging.
  • Free from damage, scratches, or signs of wear.

Store Credit

After the 14-day refund period, eligible returns may be accepted for store credit within 30 days of delivery.

All items must be unworn, in their original condition, and returned with their original packaging.

Returns requested after 30 days are not accepted unless an exception is approved by our team.

Shipping Policy

All orders are carefully packaged to ensure your jewelry arrives safely.

  • Orders are processed within 1–3 business days, excluding weekends and holidays.
  • Shipping times vary depending on your location and the shipping method selected at checkout.
  • Once your order ships, you will receive a confirmation email with tracking information.

Please double-check your shipping address before placing your order.

Return Shipping

Customers are responsible for return shipping costs unless an item arrives damaged or incorrect.

Original shipping fees are non-refundable, unless otherwise required by law.

Damaged or Incorrect Items

If your jewelry arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery so we can make it right.

How to Start a Return

To request a return or exchange, please contact our customer service team with your order number and reason for return.

All returns must be approved before being sent back.